Shipping Questions

How much does shipping cost?
Shipping costs are calculated at checkout based on your location and order size.

How long does it take to process my order?
Orders are typically processed within 1-3 business days.

How long will delivery take?
Delivery timeframes are provided at checkout and vary by location.

What about courier delivery estimates?
Courier estimates are provided as guidelines and may vary.

International Shipping & Customs

What about customs for US orders?
US customers may be responsible for customs duties and taxes. These fees are the customer's responsibility and are not included in our pricing.

Will customs delay my order?
Customs clearance may extend delivery times beyond the initial estimate.

Are Your Diapers Made In-House?

Yes! All our dog diapers, belly bands, and accessories are handcrafted right here in Canada. As a Canadian family-owned business for over 21 years, we take pride in making every product ourselves to ensure premium quality and durability.

Sizing Questions

How do I find the right size?
Please refer to our sizing charts on each product page.

Do you offer custom orders?
Yes, custom orders are available. Please contact us for details.

Returns & Exchanges

For information about returns and exchanges, please visit our Returns & Exchange page.

Belly Band Styles

Style 1: Better coverage for larger dogs like Newfoundlands, Bernese Mountain Dogs, and St. Bernards.

Style 2: Slimmer band designed for smaller dogs like Bichon Frises, Italian Greyhounds, and Shih Tzus.

Female Dog Diaper Britches Styles

Regular Fit with Tail Opening: Perfect for larger breeds with full tails.

High-Cut Design (Narrow Fit): Ideal for active and sporting dogs.

No Tail Opening: Best for dogs with stub tails or no tails, like French Bulldogs, Labs, and Golden Retrievers.

Our washable diapers are perfect for dogs in heat. Check out our detailed britches style guide for more information.