We ensure global shipment of orders within 1 to 2 business days, depending on the size of the order and the time it is received.

Orders are processed on weekdays, from Monday to Friday.

Important Notice for US Customers:

Please be aware that orders shipped to the US may incur tariff charges, which you will be responsible for. We are not liable for these charges.

Additionally, items with a $4.50 shipping fee will be sent via regular mail without tracking. Please note that this low fee applies only to shipments within Canada.

Notice:

Please be aware that shipping costs will be calculated at checkout. Although ICS Next Day is the name of the courier company, actual delivery may take 1 to 2 business days. Additionally, ICS does not offer same-day pickup, so please plan accordingly.

We ship orders using various courier services and Canada Post, providing you with the most favorable rates available without adding any markup to the shipping costs.

We offer reduced shipping rates for individually purchased items listed below. Enjoy a low shipping cost of just $4.50 for any of these items, limited to a maximum of three per order. Please note that this low shipping fee does not include tracking, and items will be sent via regular mail. This fee is only applicable to shipments within Canada. Due  to tariffs and duties unfortunately, we are unable to offer this low price for US shipping.

Eligible items include: Poo Bag Pouches, Bow Ties, Bandanas, Snoods, and Ladies' Hair Scrunchies.

Please be aware that orders destined for a P.O. Box must be sent exclusively via Canada Post.

Please note that we are not responsible for any delivery delays that occur beyond the estimated delivery time provided when you placed your order. We cannot control the timing of deliveries by courier services or Canada Post.

Each order is processed manually, and we appreciate your patience during this time.